Frequently Asked Questions
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What services does MYLab Software offer?
We offer corporate web design, e-commerce systems, SEO and Google Ads services, social media management, corporate graphic design, and laboratory/beauty salon management software (MYLab NYS and MYLab Kozmo).
How long does a website project take?
It varies by scope, but a standard corporate website usually takes 2-4 weeks. For e-commerce and custom integration projects, the timeline is finalized after a scoping call.
Which laboratories is MYLab NYS suitable for?
MYLab NYS is suitable for any laboratory that handles sample intake, analysis and reporting — especially food, water and environmental laboratories. It works in compliance with the ISO 17025:2017 revision.
How secure is our data with MYLab NYS?
We perform database backups on a regular basis. We keep your data secure without requiring you to make costly infrastructure investments.
Which businesses is MYLab Kozmo suitable for?
MYLab Kozmo is an appointment and customer management system designed for beauty salons, hairdressers and any appointment-based business.
How is pricing determined?
Our pricing depends on the scope of the project, the modules required and any integrations needed. You can request a free consultation to determine the best package for you.
Can I get support after the site goes live?
Yes. We provide post-launch technical support, updates and maintenance. Regular maintenance packages are also available depending on your agreement.
What happens if I request a demo?
Once you submit the demo request form, our team will contact you and schedule a free demo presentation for the product that fits your needs (MYLab NYS or MYLab Kozmo).